How to contact support
Use Nexi, a human support ticket or the published email address.
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How it works, step by step
- Sign in, verify email and open account Support. Nexi explains features; for orders, payments and refunds open a human ticket using the available command.
- Describe the problem with order ID, date, amount if relevant and checks already done. Review the summary before confirming ticket submission.
- Nexi pauses while a ticket is waiting or being handled. Follow the account conversation; after closure you can return to Nexi.
- If you cannot sign in or use chat, email support@thewalloflinks.com. The Terms state replies are normally provided within 7 business days.
Important
Nexi does not place orders, issue refunds, change orders or inspect your private account data on your behalf. Never share secrets.
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